Shipping policy
DELIVERY TERMS
Spain 3-4 working days
Europe 1-7 working days
Orders are prepared once payment has been confirmed.
*Delivery times are provided as a guide only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.
SHIPPING
Most of our products will be shipped every day once payment has been made.
As soon as the order is marked as shipped, you will receive an email with all the details of the order and the tracking number of the order.
Shipment will require signature at the time of shipment.
Please verify the address to which the order is being shipped, as Bicolobrand is not responsible for orders shipped to incorrect addresses.
RETURNS
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In the event that a product is to be returned, you must include the order or invoice number. Otherwise, we will not be able to identify your order and the corresponding return will not be made.
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If the reason for the return is because any of the garments has arrived in bad condition, let us know within 7 days and we will replace the product or will provide credits in your favor for our website.
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We recommend sending certified products, Bicolobrand is not responsible if any order does not arrive and there is no proof of delivery.
Spain 3-4 working days
Europe 1-7 working days
Orders are prepared once payment has been confirmed.
*Delivery times are provided as a guide only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.
SHIPPING
Most of our products will be shipped every day once payment has been made.
As soon as the order is marked as shipped, you will receive an email with all the details of the order and the tracking number of the order.
Shipment will require signature at the time of shipment.
Please verify the address to which the order is being shipped, as Bicolobrand is not responsible for orders shipped to incorrect addresses.
RETURNS
-------
In the event that a product is to be returned, you must include the order or invoice number. Otherwise, we will not be able to identify your order and the corresponding return will not be made.
-------
If the reason for the return is because any of the garments has arrived in bad condition, let us know within 7 days and we will replace the product or will provide credits in your favor for our website.
-------
We recommend sending certified products, Bicolobrand is not responsible if any order does not arrive and there is no proof of delivery.